Is This You?

You need reliable IT for your nonprofit organization

Because you don’t want to spend your days dealing with IT headaches.

Because you’re concerned about keeping stakeholder data secure.

Because you need your nonprofit to stay on mission and within the budget.

And on a practical, day-to-day level? Because you’d love it if your website, Wi-Fi, printers, and email would just work the way they’re supposed to!

But there’s a problem …

You have an overstretched IT team — or no IT team at all. You know that the answer is a managed service provider. But you’re reluctant to go that route, because

You’ve been disappointed by bad MSPs before:

• MSPs that overpromise and underdeliver
• MSPs that don’t know how to work with nonprofits — because they don’t understand your needs
• MSPs that respond slowly when you have a tech issue (or don’t respond at all)
• MSPs with unhelpful support techs who get frustrated — even rude — when they have to deal with your non-technical staff

Sound familiar? Here’s how Support Functions can help:

• We offer a full range of fast, secure, and reliable IT services — with customized packages for nonprofits. We can handle everything from cybersecurity and data backup to cloud hosting and fully managed IT.
• Our IT services come with a 100% money back guarantee.
• We know that your mission never stops, so we offer fast, courteous, 24x7x365 tech support.
• Our service packages are flat-rate, so you’ll never see a price increase just because you had a problem, or needed an answer on the weekend!
• We love our new hires, but we never put junior engineers in customer-facing roles. Whenever you deal with one of our technical support staff, you’ll be talking to a US-based, senior engineer only.
• Our tech support group has been specially trained to work with nonprofit organizations. We get it — nonprofits don’t always have an IT point person available to work with tech support. That’s why we teach our engineers how to communicate clearly with end users who have different levels of technical expertise.
• We understand mission-driven organizations because we are one. Support Functions is a people-centered company that puts ethics and values at the heart of everything we do. In fact, our founder and CEO believes so strongly in these ideas that he started his own nonprofit program aimed at teaching principled leadership to other managers and businesses.

Have questions? Give us a call at 1-800-311-6040 to learn more!